The delivery terms depend on the type of shipping method chosen by the Customer. We offer the delivery terms outlined below:
Shipping in Italy is free for orders above € 180,00.
Shipping to countries member of the European Union is free for orders above € 225,00 and has a cost of € 25,00 for orders below that amount. Estimated delivery time is 2-3 working days.
Shipping to countries outside of the European Union is free for orders above € 300,00 and has a cost of € 30,00 for orders below that amount. Estimated delivery time is 2-3 working days.
Any custom duties are always charged to the recipient receiving the goods.
The delivery terms are intended as from 24 working hours after the date of the purchase. Weeekends and public holidays are excluded from delivery terms. National, regional and local festivities are also observed.
Orders are shipped from Monday to Friday from 10:00 to 19:00 subject to confirmation of the availability of the goods and verification of payment. The orders placed over a weekend will be handled starting the following Monday morning.
In the event that the customer receives the package tampered with or externally damaged, he/she is required to affix the signature with “reserve” on the Couriers’ receipt.
Moreover, in the case of externally damaged or tampered package, the client must report the issue to the email address firstname.lastname@example.org attaching photographic evidence.
During sales and promotions periods and during special campaigns, deliveries may be subject to delay. Potential delivery delays can occur for various reasons, such as unforeseen circumstances, force majeure and in the event that the delivery area is a rural or remote area.
For security reasons, we do not guarantee delivery to post office boxes, hotel, aparthotel, residence, holiday apartments, transport agencies, logistical platforms and/or similar.
Shipping costs for deliveries to the rest of the world vary depending on the destination; ask for a quote by sending an email to email@example.com.